Executive Advisory for Hospitality, Food & Beverage, and Operational Excellence
We partner with hospitality brands, food & beverage operators, and growing ventures to design, optimize, and execute systems that perform at scale. Our work sits at the intersection of strategy, operations, and execution—helping organizations reduce risk, strengthen guest trust, and drive sustainable growth.
What We Do
IC Global Consulting provides hands-on advisory and execution support for organizations navigating operational complexity, growth, or transformation.
Hospitality & Food & Beverage Operations
We help organizations improve performance across restaurants, hotels, resorts, cruise operations, and multi-unit environments—focusing on consistency, efficiency, and scalability.
- End-to-end F&B operations optimization
- Multi-unit and enterprise standardization
- Operational audits and gap analysis
- New concept openings and expansions
Food Safety, Allergen & Risk Management
We design and strengthen food safety and allergen programs that protect guests, teams, and brands—without disrupting operations.
- Food allergy and special dietary programs
- Food safety and compliance frameworks
- Incident prevention, reporting, and follow-up systems
- Audit design and regulatory readiness
Culinary & Menu Strategy
We support culinary teams and leadership with menu strategies that balance creativity, inclusivity, and profitability.
- Menu development and optimization
- Allergy-friendly and dietary-inclusive menus
- Plant-based and special-diet strategies
- Menu engineering and recipe standardization
Leadership Training & Culture Development
Strong systems require strong leaders. We help organizations build leadership capability and accountability at every level.
- Culinary and service leadership training
- Onboarding and pre-boarding training programs
- Safety culture and accountability frameworks
- Train-the-trainer models
Guest Experience & Service Design
We help brands design service models that build trust, clarity, and consistency—especially in complex guest environments.
- Guest journey and service flow design
- Trust-based service systems
- Guest communication standards
- Experience consistency across locations
Technology & Process Integration
We help teams implement tools and processes that improve visibility, efficiency, and execution.
- Digital pre-order and menu systems
- Training platforms and operational tools
- Workflow digitization and reporting
- Process optimization through technology
Food Photography & Culinary Visual Strategy
We provide strategic food photography that supports menus, digital platforms, and brand performance—executed with a culinary-led perspective.
- Menu and digital food photography
- Visual standards for hospitality brands
- Content aligned with menu performance and guest decision-making
How We Work
Our approach is grounded in operational reality and designed for execution, not theory.
Discovery & Assessment
We start by understanding your current state, challenges, and goals through structured discovery. This includes reviewing operations, systems, and team capabilities.
Strategy & Design
We design solutions tailored to your environment. This includes frameworks, processes, training systems, and implementation roadmaps that work in real operations.
Execution & Support
We support implementation, train teams, and provide accountability structures. Our involvement scales to your needs—from advisory to hands-on execution.
Why IC Global Consulting
Led by Isai Coca, MBA-HRM
IC Global Consulting is led by Isai Coca, a senior hospitality and business executive with 20+ years of global experience across food & beverage operations, culinary leadership, food safety, and enterprise program execution.
Isai is formally trained in Culinary Arts and Foodservice Management and holds an MBA in Human Resource Management. He has led fleetwide food allergen and special dietary programs for a global cruise line, overseeing policy development, training frameworks, audits, and incident management across multiple ships and international jurisdictions.
His background bridges hands-on culinary operations and executive-level strategy, allowing him to design solutions that are practical, scalable, and sustainable in real operating environments.
Who We Work With
Hospitality brands and restaurant groups
Cruise lines, resorts, and hotels
Food & beverage operators
New hospitality ventures and developers
Leadership teams navigating growth or complexity